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Senior Application Specialist

Strategic Technologies Inc., (STI) an innovative software development firm serving the public sector market seeks a talented, dedicated, and self-motivated professional to provide quality assurance testing, user support, end user training, and product management services. Responsibilities and tasks include:

  • Perform software Quality Assurance testing on STI developed software;
  • Author online help systems;
  • Develop release documentation and test software installation packages;
  • Provide customer help desk support via phone, e-mail, and virtual software;
  • Provide assistance to clients with ad-hoc reporting and SQL queries;
  • Develop training curriculum and resource guides;
  • Conduct online and in-person training;
  • Present at conferences and regional meeting;
  • Conduct new customer on-site implementation services;
  • Participate in product management committee meetings;
  • Author content for STI's website.

Applicants should have the following minimum skill set and qualifications:

  • Minimum of 7 years total of experience supporting client/server and web-based applications;
  • Minimum of 7 years providing Quality Assurance testing;
  • Experience writing and executing test plans;
  • Minimum of 7 years of experience working with Microsoft SQL Server;
  • Ability to write complex SQL queries;
  • Strong public speaking and presentation skills;
  • Experience with writing system documentation and training materials;
  • Ability to effectively interact with clients during phone calls, meetings, design sessions, and training classes;
  • Experience with testing system integrations;
  • Strong work ethic;
  • Enjoy problem solving;
  • Self-motivating;
  • Project a professional image;
  • Experience with using public sector case management services;
  • Excellent communication skills both verbal and written;
  • Enjoys working on a variety of projects and capable of multitasking;
  • Able to work independently or as part of a project team;
  • 4-year degree is required;
  • Certification as a Software Testing Professional is required within the first 6 months of employment;
  • A Minnesota BCA background check and completion of security awareness training are required.

Since 1994, Strategic Technologies Inc. has been providing information management consulting and enterprise level software solutions to public sector agencies using the latest Microsoft technologies. Strategic Technologies Inc., an industry leader, offers a professional but business casual, personable, family-friendly working environment with excellent compensation and benefits.

To apply, e-mail a copy of your resume to